The purpose of this Wholesale Inquiry Policy is to outline the guidelines for handling wholesale inquiries efficiently and professionally. This ensures that all potential wholesale customers receive timely and accurate responses, and the terms of wholesale transactions are clearly defined.

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1. Purpose of Wholesale Inquiries:
Wholesale inquiries are requests from businesses or retailers seeking to purchase products in bulk at discounted prices for resale purposes. We aim to foster long-term, mutually beneficial relationships with wholesale partners.

 

2. Eligibility for Wholesale Inquiry:
To qualify for wholesale pricing, applicants must meet the following criteria:

• Be a registered business, retailer, or reseller.

• Provide a valid resale certificate or proof of business registration (e.g., business license or tax ID).

• Agree to meet minimum order quantities (MOQ) as specified for different products.

 

3. Inquiry Submission Process:

• Wholesale inquiries must be submitted through the online form below.

• Please provide the following information with your inquiry:

  • Company name and address.

  • Business registration details (resale certificate, tax ID).

  • Product(s) of interest.

  • Estimated order quantity.

  • Shipping destination (including zip code or country).

  • Any other relevant information or questions.

 

4. Response Time:
We strive to respond to all wholesale inquiries within 1-3 business days. In cases of high volume, response time may vary.

 

5. Minimum Order Requirements (MOQ):

• Each product may have a specific MOQ, which will be communicated during the inquiry process.

• Orders below the MOQ may not be eligible for wholesale pricing and will be reviewed on a case-by-case basis.

 

6. Pricing and Payment Terms:

• Wholesale pricing is determined based on the quantity ordered and applicable discounts.

• Payment terms, including deposits, credit limits, and payment methods, will be communicated upon approval of the wholesale application.

• Prices are exclusive of taxes, shipping, and any other applicable charges.

 

7. Shipping and Delivery:

• Wholesale orders are shipped based on the terms agreed upon at the time of order confirmation.

• Shipping costs will be calculated based on the destination, product weight, and order volume.

• Delivery timelines will be provided upon order confirmation.

 

8. Returns and Refunds:

• Wholesale orders are generally non-returnable except in the case of defective or damaged products.

• Returns or exchanges must be requested within 7 days of receipt.

• Specific terms for returns and refunds will be provided on a case-by-case basis.

 

9. Confidentiality and Exclusivity:

• All pricing and terms shared during the wholesale inquiry process are confidential and intended solely for the recipient's business use.

• Exclusivity agreements may be offered upon request, subject to approval and negotiation.

 

10. Additional Policies:

• All wholesale transactions are subject to our standard terms and conditions, which will be provided once the inquiry is processed.

• We reserve the right to deny wholesale applications if the applicant does not meet our criteria or if the business is deemed not to align with our brand's values.

 

We look forward to building a successful partnership with you!

 

This policy is subject to change at any time, and any changes will be communicated to wholesale customers.

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